Why employee engagement? The research shows that engaged employees perform at a higher level, take care of your customers, improve your business and stick around. Let us help you drive your culture in the right direction.
We hired Compass to help us develop and implement a Customer Excellence strategy designed to measure, improve and leverage the satisfaction and loyalty of our customers – and further differentiate us in the marketplace. Their expertise in this area, and their ability to quickly understand our industry and culture, were invaluable to our efforts. I would highly recommend them to any company seeking to take their customers’ experience to the next level.
Martha Bryant / Director of Customer Excellence, CenterPoint Energy